Please read the following terms & conditions carefully. By using this site, you indicate that you accept these terms & conditions and that you agree to abide by them.

Customer Care

We aim to provide our customers with the satisfaction and service we'd expect ourselves. We are committed to creating exceptional natural sustainable skincare products, helping people make conscious decisions to prevent ocean plastic pollution.


Being ethical and sustainable in everything we do is our top priority; how we work, how we deal with customers and suppliers we choose to work with. Our suppliers fully comply with all domestic and international regulatory requirements and operate on a zero tolerance level towards the exploitation of children, people & animals.

Product guarantee & returns

Our product guarantee means should anyone of our products not meet your expectations, please contact us and we will fix the problem for you. We offer a 21 day return period for all products unopened and unused

Privacy & Safety

When Eunoia Naturals receives any personal information through the “Contact Us” form, we will not use the information for any other purpose except to respond to queries from the customer. Customer information is only gathered when an order is placed and Eunoia Naturals only uses this information internally in order to make a delivery. After an order is placed, we add your details to our database, and may send the occasional newsletter. We do not store credit or debit card information. Customers will also be sent promotional offers and discounts if they directly sign up for our newsletter.


All products are described as accurately as possible on this website. However, due to each product being individually handmade and made from natural ingredients, slight variations such as colour change may occur from batch to batch.


Payment Methods

- Credit / Debit Cards

- Offline Payments


All payments are securely processed by SSL.